Before the pick up or delivery occurs, the moving consultant/driver will analyze said destination to determine if shuttle service is indeed needed. If the rig will be unable to access the home, the driver will take out a smaller truck to complete the pickup/drop off. The tractor trailer will be left in a safe location (usually at a secure warehouse or guarded rest stop), and bring the smaller truck to the residence to thoroughly move the all the items out. The driver then brings back the loaded shuttle truck back to his tractor trailer, and offloads everything onto the trailer truck. Now that everything is safely loaded onto it, the driver can hit the road and make his way to the customer’s destination, and vice versa if the shuttle occurs at the destination address.